We understand that these are uncertain times. Should you need to cancel a booking, we are waiving cancellation fees and processing a full refund as long as the booking is cancelled within 24 hours before the rental begins. If it is cancelled within 24 hours of you getting the car, then a refund is processed with a very nominal cancellation charge only after probing the reason for cancellation and the guidelines of the pandemic. However, we recommend that you reschedule the booking as per your convenience to a later date without any additional charges. If you do not cancel and fail to show up, no refund will be processed, and a fee may apply.